Our Mission
The City of Salina is committed to providing quality customer service to all customers. Water Customer Accounting, or the Water Department, is responsible for the Accounts Receivable system for all City of Salina utilities such as water, sewer, and trash collection. The division bills nearly 23,000 customers per month on a cycle basis, approx. 1,000 per day, and collects nearly 25 million dollars per year to support the water, sewer and trash collection systems in the City. The meter staff also work out of this division, working service orders such as new accounts, final accounts, etc.
The information on these pages is intended to guide you through the process of establishing service, paying your bill, and answering general questions about our services.
For information on the City's new water billing system, click here.